From providing 24/7 support to your customers and generating leads to automating your customer support process, chatbots bring numerous benefits to the table for your business. But to make the most out of chatbot benefits for your business, it’s important to rely on the best chatbot development tool.
In this post, we’re going to highlight the top 5 chatbot development tools available out in the market. So, let’s get straight to the point and see which one will work for you.
Top 5 Chatbot Development Tools
1.Chatfuel
No experience in coding to build a chatbot for your business? No worries!! Chatfuel has got you covered. Whether you’re a freelancer, a small or mid-sized business owner, or even running a large enterprise, Chatfuel provides a drag-and-drop solution for chatbot development.
Key Features:
- Support integrating chatbots in Instagram and Facebook Messenger
- User-friendly drag-and-drop editor to add, edit and build chatbots without any knowledge of coding
- Support linking your Facebook ads to a chatbot
- Include analytics capabilities – gather and see valuable insight on chatbot performance and other related aspects
- A great collection of free chatbot templates to choose from
Is It Free?
Yes, Chatfuel has a free version you can use to get started. Other paid plans are also available to access the advanced features and extra support.
2. MobileMonkey
MobileMonkey is also one of the best chatbot development tools out there. Being a multi-platform chatbot development solution, it helps you target more customers in SMS, web chat, Instagram, and Facebook Messenger. It is ideal for marketing agencies, marketers, and Facebook advertisers.
Key Features:
- Include analytics capabilities – open rate, number of sessions, and conversions
- Support for various platforms – Facebook Messenger, Instagram, Websites, and SMS
- A great collection of free templates along with paid ones to meet your needs
- Optimization – A/B testing
- Great support – documentation, customer support, and tutorials
Is It Free?
Yes, it also comes with a free version along with paid plans to meet the requirements of businesses of all sizes and types.
3. ManyChat
Another great chatbot development tool that demands no coding skills is ManyChat. It can help expedite your Instagram marketing efforts. Developing a chatbot is pretty easy for generating leads, sales, and increasing customer engagement.
Key Features:
- Lots of templates tailored to your industry
- Support audience segmentation and A/B testing
- 24/7 Email support
- ManyChat analytics to boost performance
- Integrations to your existing tools with ease
Is It Free?
Yes, ManyChat includes a free version to help you start your journey of chatbot marketing.
4. Aivo
Aivo is one of the best AI-powered chatbot development tools that provide an omnichannel solution to automate your customer support processes. It strives to humanize the customer experience with its features that are admired by leading companies like General Motors and ADT.
Key Features:
- Support for all messaging platforms including Facebook Messenger
- CX analytics along with training capabilities
- Integration with other tools such as Zapier and Slack
- Support for multi-language
- No code chatbot development solution
Is It Free?
Aivo comes with a 30-days free trial.
5. Flow XO
Like most other chatbot development tools covered here, Flow XO demands no coding skills to build AI-powered chatbots to connect and better engage with your customers. It has everything you need to fast-track your business growth.
Key Features:
- Support various communication channels such as WhatsApp, Facebook Messenger, Slack, Web, and SMS.
- Automate your customer support process by answering commonly asked questions
- Provide a virtual greeting to all customers
- Pre-filter leads
- Email Support
Is It Free?
Yes, Flow XO lets you start for free and empowers you to upgrade when your needs grow.
Conclusion
With many great chatbot development tools out there, it’s indeed challenging to determine which one you should choose to get started. Well, the good news is that most of them come with a free version to help you test drive the tool before making a real investment.
Therefore, take advantage of a free trial given by chatbot development tools and determine yourself which tool caters to your needs best.
If you know a great chatbot development tool apart from our list, we’d love to hear from you. So, let us know in the below comment section, and happy knowledge sharing!!
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